Utilities

Payment Options


Pay Online:
*Payments processed after 5:00 pm will be credited to your utility account on the following business day*

**Convenience fees apply**

Residential utility accounts                                      Commercial/Business utility accounts
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Enroll in Automatic Bank Draft:
The most convenient form of payment we offer at no charge to the customer is the automatic bank draft option. 
We will automatically draft your bank account on the due date of your utility bill and credit your utility account accordingly. This payment option offers the benefit of paying your utility bill on time to prevent late fees and additional penalties as a result of late payments.

To enroll, please submit the completed Automatic Bank Draft form and attach a voided check. 


Pay by Telephone:

For Residential accounts, please call 877-507-4648 (convenience fees apply)

For Commercial/Business accounts, please call 855-427-9222 (convenience fees apply)

*Payments processed after 5:00pm will be credited to your account on the following business day*

 

Pay at alternate Payment Centers:
**Please be advised that payments accepted at these locations take at minimum two business days to post to your utility account. 
Pay at H-E-B heb

Pay at WalmartWalmart



Payment Drop Box:
Drop off your payment in the form of check or money order (no cash please) in the lock box located at City Hall. Make your payment payable to "City of San Benito".  Please include your utility account number on your check if you are not attaching your bill stub.

**The payment lock box at the intersection of Hicks and Travis adjacent to the City Annex Building has been temporarily closed due to street repairs. **


Payments dropped off after 5:00pm are posted to your account on the following business day.

*Temporary personal or business checks are not accepted*

Send payment by mail:
Mail your check or money order to the address below.  Please do not send cash. Make your payment payable to "City of San Benito" and please include your utility account number on your check if you are not attaching your bill stub. Payments submitted by mail are posted the on the business day they are received.

*Temporary personal or business checks are not accepted*



Mail your payment to the address below: 
Attn: Utility Billing
485 N. Sam Houston Blvd
San Benito, TX 78586



Pay in person at the Business Office:
Pay in person at the Business office located inside City Hall between the hours of 8:00am and 5:00pm.  Payments accepted in person must be in the form of cash, check, or money order.  Make your payment payable to "City of San Benito" and please include your utility account number on your check if you are not attaching your bill stub.

*Temporary personal or business checks are not accepted*