The Internal Affairs Bureau can be reached at 956-361-3880. When you contact the office, an IAD Detective will explain the proper procedures in filing a complaint. The IAD office is located at 601 North Oscar Williams Road San Benito, Texas 78586. The hours of operation are 8 a.m. to 4 p.m., Monday through Friday.
Complaints can also be prepared and dropped off in a lock box located within the police department lobby area. Be sure to leave correct and up to date information on the Complaint Referral form so an IAD Detective can follow up with you.
When you come into the IAD office you will need to bring your official photo ID with you in order to provide a sworn statement concerning your complaint.