Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Utility Billing
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If your account begins with 01-07, your due date is every 25th of the month. If your account begins with 08-15, your due date is every 5th of the month. If your account begins with 16-23, your due date is every 15th of the month.Utility Billing
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To re-instate services, you will need to pay the re-connect fee, past due balance and a deposit upgrade if not up to date with current rates in effect (Ordinance 2409F>Section A-3)Utility Billing
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After a cutoff takes place, the customer has 5 business days to pay the re-connect fee, past due balance, and deposit upgrade (if applicable). After the 5th business day, the meter is removed from the service address and the fee to re-instate services is now $50.00 plus the past due balance on the account and deposit upgrade if applicable.Utility Billing
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Utility Billing
You can call us at (956) 361-3800, or you can come by in person to the Business Office and speak to a Business Office representative.
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Please contact the Utility Billing department at (956) 361-3800 or email us at UtilitiesNotify@cityofsanbenito.com to report the issue.Utility Billing
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Attention Water Department 485 North Sam Houston San Benito, Texas 78586 Please mail in advance prior to billing date to prevent disruption of services.Utility Billing